In this remarkable program, Roger Dawson shows you the strategies and tactics that will enable you to persuade people in virtually any situation. You'll discover why credibility and above all consistency are the cornerstones of getting what you want You'll learn verbal persuasion techniques that defuse resistance and demonstrate the validity of your thinking Step by step, you'll learn to develop an overwhelming aura of personal charisma that will naturally cause people to like you, respect you, and to gladly agree with you It's just a matter of mastering the specific techniques that Roger Dawson presents in a highly entertaining manner.

Evaluating Children's Writing: A Handbook of Grading Choices for Classroom Teachers introduces and explains a wide range of specific evaluation strategies used by classroom teachers to arrive at grades and gives explicit instructions for implementing them. Samples of student writing accompany the instructions to illustrate the techniques, and an appendix of additional student writing is provided to allow readers to practice particular evaluation strategies.

More than just a catalog of grading options, however, this is a handbook with a point of view. Its purpose is to help teachers become intentional about their grading practices. Along with recipes for grading techniques, it offers a philosophy of evaluating student writing that encourages teachers to put grading into a communication context and to make choices among the many options available by determining the instructional purpose of the assignment and considering the advantages and disadvantages of particular grading strategies. Specific grading techniques are integrated with suggestions about the craft of evaluation--guidelines for instructional objectives, for student audience analysis, and for teacher self-analysis that help define communication contexts.

Short, practical, concise help for dealing with customers,
Quick and easy read, lots of valuable tips
This book is succinct and easy to reference. I have 20+ years customer service experience and WOULD recommend this book to anyone who is open-minded to trying new tools and techniques. If you are having trouble with customers, change your approach. This book will help you do just that.

Make them laugh with the help of this fully illustrated, all-in-color A-Z guide that shows you how to put a funny idea or sharp observation across in visual comic style.

You can't help but benefit from Larry King's years of experience and sage advice. Even if you think you were born without the "gift of gab," you can begin to improve your speaking abilities immediately. King offers myriad techniques, skills, and ice breakers that anyone can learn to use with confidence. Mr. King also tells personal stories about the best and worst communicators he has met or interviewed. You'll hear the secrets that made Mario Cuomo, Richard Nixon, and JFK such powerful political speakers; how Jack Kent Cooke, Ted Turner, and Ross Perot became such dynamic businessmen through their communication styles ...